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Terms and Conditions Melinawaty

The General Terms and Conditions are stated on this page. These are intended to protect both parties. If you have any questions, comments or suggestions regarding our website or articles, please send an email to info@cottoncandies.nl

General
The delivery and payment conditions apply to all offers, orders and agreements. When you place an order, you agree to the General Terms and Conditions of Melinwaty chamber of commerce number 27371720. Dutch law applies to all agreements concluded with Melinawaty.

price
All prices are in euros, including 21 VAT and excluding shipping costs.. 

Pay
After ordering you will immediately receive a confirmation with an overview of the ordered items and the total amount, payment must be made in advance.

The payment options are
• iDEAL

• KLARNA pay afterwards

• Bancontact

• SOFORT Banking

• Credit card

• PayPal

• Transfer

After receipt of payment, the order will be shipped as soon as possible, but no later than 15 working days. In the unlikely event that items, for whatever reason, have a longer delivery time, this will be communicated to you by e-mail. This also applies to items that are no longer available.

Shipping costs
The items are shipped via PostNL.
Standard letterbox post: 1.95 EURO
Mailbox package track and trace: 4.95 EURO
Klarna package with track and trace: 5.95 EURO

Free shipping above an order of 50.00 EURO

Melinawaty is never liable for the loss or damage of shipped items. The ordered items are packed with the utmost care. However, shipping is always at the buyer's risk.

Cancellation
You have the option to cancel the order within 24 hours after placing an order, at no extra cost. You can cancel via info@melinwaty.com. If you have already paid for the canceled order, you will receive the paid amount back.

Right of return
If the ordered does not meet your needs, you can return the item within 14 days of receipt. You must first register the item as a return via info@melinawaty.com. Melinawaty will confirm the return, after which you can return the item. All return shipping costs are borne by the customer. The item to be returned must be in its original condition, undamaged and unused. The amount paid by you, excluding shipping costs, will be refunded as soon as possible, but no later than 30 days.

Returns are not possible for personalized products!

Downloadhere the right of withdrawal form.

Personal data
Your personal data is stored in Melinawaty's customer system to process the order. In addition, Melinawaty uses your data for internal marketing purposes, such as sending mailings. Of course Melinawaty applies the relevant legislation when using your personal data.

Liability
Melinawaty is not liable for technical advice provided by it, printing and typing errors in the website, technical data provided by suppliers or producers and unforeseeable and reasonably unverifiable poor quality of the products. The liability of Melinawaty is limited to the amount of the invoice sent in this respect.. 

Disputes
Dutch law applies to these general terms and conditions. Disputes are resolved by mutual agreement as much as possible. Although Melinawaty makes every effort to provide all information, services and products as good and error-free as possible, it cannot be held responsible for any errors, defects, lost income or other damaged consequences arising from the use of this website. For international disputes you can contact http://ec.europa.eu/consumers/odr/

Amendment right
Melinawaty reserves the right to change the general terms and conditions and the content of its website in the meantime. All rights reserved.
Nothing from this website may be copied, stored and / or distributed without written permission from Melinawaty.

Downloadhere the General Terms and Conditions as PDF file.